Why Choose Us?
We would recommend FAC, they provided an excellent service and found us tenants within the first few days of the property being advertised. Their service was far superior over the agent we had used in the past.
-Mrs. T – Tenant
I have been a resident at Springfield Apartments, under the management of FAC Properties for the past 4 years. I can honestly say that I have found FAC to be honest, constructive and pro-active throughout my tenure. I have always found contact with them to be completely fair, giving due regard to legislation, tenant’s rights and obviously the landlord’s interests. Communication from FAC is always clear, timely and followed up when necessary. An example of this would be the recent change in the tenant deposit process, which was executed efficiently, but with very clear guidance from them. I have no doubt the whole exercise ran smoothly as a result. Personally, I have always found Neil Swann to be accessible, fair and objective, taking a pragmatic approach to any issues, and relentless in ensuring that resolution is achieved. In summary, FAC are extremely efficient, approachable and able communicators. My time at Springfield Apartments has been trouble free, in no small part due to the FAC way of operating.
-Mr. B – Tenant
I would have no hesitation in recommending FAC Services from beginning to end of both the sale of my house and the purchase of my new one. Rachael and her associates in Liskeard have been unfailingly cheerful, business-like and helpful in all aspects of the process.
-Mr and Mrs G – Vendors
I would like to thank FAC for facilitating the advertising and sale of my property in St Blazey. We felt the service we received from the team has been excellent and timely. The photos taken really helped to promote the property in its best light and secure an early sale. I have had excellent customer service via the telephone and would use FAC again in the future as well as recommending to others. Thank you.
-Mr and Mrs H – Vendors
My husband and I were very impressed with the efficient and friendly service provided by Steph and FAC. Had we not signed a contract with another agent we would have certainly switched to FAC to sell our home also. They kept us informed at all times and when there were issues to be addressed they did so effectively and had a sincere empathy with us as buyers. We both would certainly recommend FAC with no hesitation whatsoever, they were brilliant!
-Mr and Mrs C – Purchaser
I have found FAC to be an efficient and reliable company. Steph is always able to answer any query and provide a good and professional service. We have not had any problems with them so far, so would be happy to recommend their services.
-Ms A – Purchaser
I have to say that I was very pleased with the work carried out by Neil and FAC to let my property. I was kept informed on a regular basis on the progress of letting the house. Staff are always friendly, polite and professional. I had my property with another letting agent for 9 months and during this time rents were never paid on time and eventually when the previous tenants left, the house had to be re- carpeted and decorated. I decided to change agents and go with FAC because of great recommendations. I was right to change letting agents and will definitely be using your company again once the current tenant moves on. Thank you for a wonderful service.
-Mrs K – Landlady
As a tenant, I found the FAC team to be both friendly and highly professional. They were consistently helpful and any questions or issues I had were dealt with in a timely and efficient manner. Overall, I was very happy with the great service they provided.
-Ms O – Tenant
We have been working with FAC for more than 2 years & have found them to be thorough & professional at all times. Their letting team are hardworking, experienced & conscientious. I would not hesitate to recommend them to others.
-Mr G – Multiple Landlord
I have been dealing with FAC Properties since 2010 and have always found them to be extremely helpful, reliable and conscientious. If I have a problem it has always been dealt with most efficiently and I have no hesitation in recommending them.
-Mrs M – Landlady
Hi Rachael, many thanks for your excellent service during the sale of our home. Your enthusiastic and professional approach obtained the desired result. The write- up on our property was superb and the photo’s showed the bungalow at its best, hence the sale. We were also impressed with your ability to keep us up to speed at all times with how the sale was progressing. We would be confident to recommend you to any of our friends who were thinking of putting their property on the market.
-Mr and Mrs H – Vendors
Just a little note to thank you for the excellent way you have handled the sale of my property. Now that the ‘deed is done’ difficulties and ‘holdups’ already seem a distant memory!
-Ms L – Vendor